DinnerTap Support

We’re a small team and we read every message.

Getting started

1. Create an account in the app or at dinnertap.com/app.
2. Start your free trial (new members get 7 days free, then $2.99/month).
3. Tell us your household size, allergies, and your Kroger store.
4. Tap Suggest my week, approve the dinners you like, then tap Send to Kroger cart. You choose a pickup or delivery time and pay for groceries in the Kroger app.

Subscription and billing

DinnerTap is $2.99/month after the free trial. Payments are handled securely by Stripe on dinnertap.com, not through the App Store or Google Play, so manage or cancel your plan in DinnerTap under Account → Manage billing or cancel. If you cancel during the trial, you won’t be charged. Grocery purchases are paid to Kroger, not DinnerTap.

Kroger connection

DinnerTap works with Kroger and Kroger-family stores (such as Fred Meyer, Ralphs, King Soopers, Fry’s, Smith’s, QFC, Harris Teeter, and Mariano’s). When you tap Connect Kroger, you sign in on Kroger’s own page; we never see your Kroger password. You can disconnect anytime under Account → Kroger account. Prices are estimates from your store and can change at checkout.

Weekly reminder and quick unlock (mobile app)

In the iPhone and Android apps, go to Account → App settings to set a weekly reminder to plan dinners (Sunday at 4 PM by default) and to unlock with Face ID, Touch ID, or your fingerprint. Reminders are scheduled on your device. Biometric checks happen on your device; DinnerTap never receives your face or fingerprint data.

Delete your account

In the app: Account → Delete account → Delete my account, then enter your password. This cancels your subscription and permanently deletes your account, plans, ratings, and Kroger connection. If you can’t log in, email support@dinnertap.com from your account email with the subject “Delete my account,” and we’ll delete it within 30 days. See our Privacy Policy for details.

Troubleshooting

• Didn’t get the confirmation email? Check spam, then use Account → Resend confirmation email.
• Forgot your password? On the login screen, tap Forgot password?.
• Subscribed but the app still asks you to subscribe? Return to the app and tap Refresh status, or close and reopen the app.
• An ingredient shows “No Kroger match”? It isn’t added to your cart or total; add it yourself in the Kroger app.